Terms of Use

Last updated: May 22, 2026 · Effective date: May 22, 2026

1. Who we are and how to reach us

The service is provided by:

IMPERT Konrad Bejger
Magellana 6/64, 80-288 Gdańsk, Poland
NIP (Tax ID): 8781795948
Email: contact@poliglotter.com

In these Terms, "we", "our" and "us" mean IMPERT Konrad Bejger, and "you" and "your" mean the person who creates an account or otherwise uses the Service.

2. Acceptance of these Terms

These Terms of Use (the "Terms") form a binding contract between you and us. By creating an account, installing or using the Poliglotter browser extension, the Poliglotter mobile apps, the Poliglotter website at https://www.poliglotter.com, or any related service (together, the "Service"), you confirm that you have read, understood and agreed to these Terms and to our Privacy Policy. If you do not agree, you may not use the Service.

The Terms are made available in English. If you are an EU consumer and the language of the Service in your jurisdiction differs from English, your statutory rights to receive information in that language are preserved.

3. The Service

Poliglotter is a language-learning service that helps you learn vocabulary and phrases by injecting them into the content you already read or watch (via the browser extension), or by presenting them inside our mobile and web applications. The Service includes free features and optional paid subscription features. We may add, change or remove features over time.

4. Your account

• You may need an account to use some or all of the Service.
• You agree to provide accurate information and to keep it up to date.
• You are responsible for keeping your credentials confidential and for all activity that takes place under your account.
• You agree to notify us promptly at contact@poliglotter.com if you become aware of any unauthorised use of your account.
• You may have only one personal account. Sharing or transferring your account is not permitted, except as required by law.

5. Eligibility and age

You must be at least 16 years old to use the Service on your own. If you are between 13 and 16, you may use the Service only with the consent of a parent or legal guardian who agrees to these Terms on your behalf. Users below 13 are not permitted. We may close any account if we have a reasonable basis to believe that the user does not meet this age requirement.

6. Licence we grant you

Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to install, access and use the Service for your personal, non-commercial language-learning purposes. All rights not expressly granted are reserved by us.

7. Your content and feedback

You may submit content to the Service — for example, support messages, screenshots and bug reports, including those sent via the in-app shake-to-report feature. You keep all rights you already have in that content. You grant us a worldwide, royalty-free, non-exclusive licence to use it for the limited purpose of operating, supporting and improving the Service. We will treat any personal data contained in such content in accordance with our Privacy Policy.

If you send us suggestions, feature requests, or other feedback, you agree that we may use it freely and without obligation to you. We will not use your name in marketing without your separate consent.

8. Acceptable use

You agree not to, and not to allow anyone else to:

• use the Service in any way that breaches applicable law or these Terms;
• copy, modify, reverse engineer, decompile, disassemble or attempt to derive the source code of the Service, except to the extent these restrictions are prohibited by Article 6 of Directive 2009/24/EC or other applicable mandatory law;
• use the Service to develop or train a competing language-learning product or a machine-learning model;
• scrape, crawl, mass-download or otherwise extract data from the Service in bulk, except as the Service explicitly allows;
• use the Service to send spam, malicious code, or otherwise interfere with its security or integrity;
• use automated tools, bots or scripts to create accounts or perform actions, except where explicitly permitted;
• resell, rent or otherwise commercially exploit the Service;
• circumvent any technical limitation, paywall or licence check;
• impersonate another person or misrepresent your affiliation with anyone;
• infringe the intellectual-property, privacy or other rights of any third party.

We may refuse to provide, suspend or terminate the Service for users who break these rules. Where we can do so without undermining safety or our legal position, we will tell you what rule we believe was broken and give you a chance to respond.

9. Subscriptions, billing and renewals

Some features require a paid subscription. The applicable price, billing period (e.g. monthly, yearly), included features and currency are shown on the purchase screen before you confirm your subscription.

• Web subscriptions are processed by Stripe. Your payment method will be charged at the start of each billing period.
• Mobile in-app subscriptions are processed by Apple (on iOS) or by Google (on Android). They are subject to the billing, refund and cancellation rules of the relevant app store, in addition to these Terms.
• Auto-renewal. Unless you cancel before the end of the current billing period, your subscription renews automatically for the same period at the then-current price. You can cancel at any time without giving a reason; cancellation takes effect at the end of the current paid period and you keep access until then.
• How to cancel. Web subscriptions: from your account settings or by emailing contact@poliglotter.com. App-store subscriptions: from the Apple ID subscription settings or the Google Play subscription settings on your device.
• Failed payments. If your payment method fails, we may retry the charge and/or suspend paid features until payment succeeds. We will tell you before terminating paid access.
• Taxes. Prices include VAT where it applies, unless stated otherwise on the purchase screen.

10. Right of withdrawal (EU consumers)

A model withdrawal form is provided at the end of these Terms.

11. Price changes

We may change subscription prices. Price changes do not affect the billing period you have already paid for. If we change the price for a renewal, we will tell you by email at least 30 days before the change takes effect. If you do not accept the new price, you can cancel before it takes effect and continue to enjoy the Service at the current price until the end of the current billing period.

12. Trials and promotional offers

We may offer free trials and other promotional pricing. Unless we state otherwise, a trial converts to a paid subscription automatically at the end of the trial period unless you cancel before that. We will tell you on the purchase screen how long the trial lasts, what happens at its end, and how to cancel.

13. Third-party services

The Service relies on third-party providers, including payment processors (Stripe, Apple, Google), authentication and hosting providers (Google / Firebase), and the browser and operating-system vendors whose stores distribute our applications. Your use of those third parties may be governed by their own terms, which we do not control. Where the Service is distributed through a third-party store (Apple App Store, Google Play, Chrome Web Store, Microsoft Add-ons, Firefox Add-ons), the rules of that store apply in addition to these Terms; in case of conflict between these Terms and the store's mandatory rules, the store's rules prevail to the extent of the conflict.

14. Availability and changes to the Service

We try to keep the Service available 24/7 but we do not guarantee uninterrupted, error-free or secure operation. We may temporarily suspend the Service for maintenance, security or legal reasons; where reasonable, we will tell you in advance.

We may, at any time, add, remove, suspend or otherwise change features of the Service, including features available in a paid subscription. If a change materially and adversely affects a paid feature you currently use, we will tell you at least 30 days in advance by email, and you will be entitled to cancel the affected subscription for the future and receive a pro-rata refund of any pre-paid, unused period.

15. Intellectual property

The Service, including all software, content, design, branding, text, graphics, sounds, trademarks and logos, is owned by IMPERT Konrad Bejger or by our licensors and is protected by Polish, EU and international intellectual-property laws. Nothing in these Terms transfers any of those rights to you. "Poliglotter" and the Poliglotter logo are our trademarks; you may not use them without our prior written consent, except for fair, descriptive references that do not suggest affiliation or endorsement.

16. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, and without prejudice to your statutory rights as a consumer (in particular the rules on the conformity of digital content under Directive (EU) 2019/770 and the Polish Act on Consumer Rights), we do not give any warranty that the Service will be uninterrupted, error-free, free from malicious code, secure, suitable for any particular purpose, or that any information provided through it is accurate or complete.

Poliglotter is an educational tool. We do not guarantee that you will reach any particular language level, exam score or fluency.

17. Limitation of liability

Nothing in these Terms limits or excludes our liability for:

• death or personal injury caused by our negligence;
• intentional misconduct or gross negligence;
• fraud or fraudulent misrepresentation;
• any other liability that cannot be excluded or limited under applicable law, including the mandatory consumer-protection rules of your country of residence.

Subject to the above, our total liability towards you for any claim arising out of or in connection with these Terms or the Service is limited to the higher of (a) the amount you paid us for the Service in the 12 months immediately before the event giving rise to the claim, or (b) one hundred euros (EUR 100). We are not liable for indirect, consequential, special or punitive damages, lost profits, lost data, lost opportunities or business interruption, except to the extent applicable law prevents such exclusion.

If you are a consumer, this section does not affect your statutory rights, including any non-excludable warranty rights on digital content.

18. Indemnity

If you use the Service in breach of these Terms or of applicable law and a third party brings a claim against us as a result, you agree to compensate us for the documented direct loss we suffer because of that claim, up to the amount that is reasonable and proportionate under Polish law. This section does not apply where you are acting as a consumer and the loss did not result from your wilful or grossly negligent breach.

19. Suspension and termination

You may stop using the Service and close your account at any time from your account settings, or by writing to us at contact@poliglotter.com. Closing the account ends your right to use the Service; sections of these Terms that are by their nature meant to survive (for example sections on intellectual property, disclaimers, limitation of liability, governing law) will continue to apply.

We may suspend or terminate your access to the Service, in whole or in part, if (a) you materially breach these Terms and, where the breach is curable, do not cure it within 14 days after our written notice; (b) we are required to do so by law; or (c) continued provision creates a serious security risk. We will tell you the reason unless doing so is prohibited by law. If we terminate without cause, we will refund any pre-paid, unused subscription period on a pro-rata basis.

20. Complaints and dispute resolution

If something is wrong with the Service, please tell us first by emailing contact@poliglotter.com. We will reply within 14 days. If we do not respond within that period to a complaint from a consumer, the complaint is deemed accepted.

If you are an EU consumer, you may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. We are not obliged to participate in out-of-court dispute resolution before a consumer ombudsman within the meaning of the Polish Act of 23 September 2016 on out-of-court resolution of consumer disputes, but we will consider any reasonable request on a case-by-case basis.

21. Governing law and jurisdiction

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the law of the Republic of Poland.

If you use the Service as a consumer resident in the EU, this choice of law does not deprive you of the protection of the mandatory consumer-protection provisions of the law of your country of habitual residence (Article 6(2) of Regulation (EC) No 593/2008, "Rome I"). You can bring proceedings against us in the courts of your country of habitual residence, and we will bring proceedings against you only there (Articles 17–19 of Regulation (EU) 1215/2012, "Brussels I bis").

If you use the Service as a business, the courts of Gdańsk, Poland have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service.

22. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes in the law, in the Service, or in our business. If we make material changes, we will tell you in advance — by email to your account address, by an in-product banner, or by both — at least 30 days before they take effect, so that you can review them and, if you disagree, cancel your subscription and/or close your account before they apply to you. Continued use of the Service after the changes take effect means that you accept the updated Terms.

23. General

• Entire agreement. These Terms together with the Privacy Policy and any documents they reference form the entire agreement between you and us regarding the Service.
• No waiver. If we do not enforce a right or provision, that does not waive it.
• Severability. If a provision is held to be unenforceable, the rest of the Terms remain in force; the unenforceable provision will be replaced by an enforceable one that comes closest to the original economic and legal intent.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to an affiliate or as part of a business transfer, provided your rights are not materially reduced.
• Force majeure. We are not liable for failure to perform that is caused by events beyond our reasonable control.
• Notices. We will send notices to the email address you used to register. You may send notices to us by email at contact@poliglotter.com or to the address in section 1.

24. Contact

IMPERT Konrad Bejger
Magellana 6/64, 80-288 Gdańsk, Poland
NIP: 8781795948
contact@poliglotter.com

Annex — Model withdrawal form

You may use the following form to withdraw from the contract; you are not required to do so.